It is the policy of the Library that the privacy of all borrowers of library materials shall be respected. The Library will not reveal the names of individual borrowers nor reveal what books are, or have been, charged to any individual. When library users need books that are on loan, the circulation department will assist them by calling in those books as soon as the guaranteed loan period has ended. If the books desired are in a renewal period, they will be recalled immediately.
Comments, purchase recommendations, gifts-in-kind, and special requests from users make an important contribution to building and shaping the Library’s collections. Purchase, transfer, and related collection management requests linked to individual users, or even group of users (an academic department), are deemed confidential reader information and not shared outside the Library. Within the Library, user names are temporarily attached to internal records and shared among relevant staff to facilitate notification of Library actions and follow-through. The exception to these guidelines is in the event a special collection is recognized by the Library with personalized bookplates with the permission of the donor.
The Nathan W. Collier Library lends materials to other libraries without charges. Requests may be received at the circulation desk on the first floor of the library, via mail (ALA forms), fax (305-626-3625), OCLC, or through phone calls (305-626-3640).
The following materials will circulate for interlibrary loan purposes:
Loan period to borrowing libraries
Processing of Interlibrary Loans
Fees
Interlibrary Loan Service will be performed during the Library Hours. Please note that the library is closed for approximately two weeks for Christmas Break.
For further questions, please, direct all your questions to Reference Services:
(305) 626-3647/3640
Who may Borrow Laptops:
Time Limits & Availability:
Fines & Liability:
Questions and Concerns:
All questions regarding the Florida Memorial University Laptops should be directed to the Library’s Technology Department. (305) 626-3649
Information and data obtained by the Library or its units through surveys (group or individual interviews or other means) in support of assessment of services, collections, facilities, resources, etc., or in support of research related to library and information services, are considered confidential and will not be shared except in aggregations, to protect the privacy of individual participants.
Library’s access systems (i.e., Millennium or various electronic collection systems) frequently track or log the actions performed by users of those systems. Such transaction level logging that can be tied to individuals may be kept intact for a limited period of time for trouble-shooting and problem resolution related to system functions and service transactions. During the period that this information is retained, it is held in confidence, and in accord with Library policies, is not shared with third parties. After such period of time as the information may be reasonably useful for problem resolution, this information may be aggregated for reporting on types of use and use of materials. Information regarding individual identities (or the source of the transaction) must be removed. The period of time needed for storing full transaction level logging should be determined on a case-by-case basis. Original transaction logging information that has been processed in this way must be destroyed, and care taken to ensure that backups or other inadvertently stored forms of the data are not retained.
Reference and research consultation services are confidential and information about individuals using these services will not be shared outside the Library. Library staff will not reveal the identity of library users, the nature of their inquiries, nor the information or sources they consult. Data about reference or research consultations may recorded for management or assessment purposes or to compile information on frequently asked questions.
Consistent with its user privacy policy the Library expects its information service providers and vendors to follow the same standards in the performance of the products they license, lease, or sell to the Library. Contracts, licenses, agreements, and arrangements that the Library enters shall accordingly and as the standard practice protect the identity of individual users and the information they use. To provide additional personalized service, vendors may require users to identify themselves. Such identification will be only at the user’s discretion and will require the user to follow clearly indicated procedures before the service is activated. The service provider may not sell, lease, or loan information identifying users or the information they use to third parties unless authorized in advance by each user. To aid understanding of the use or value of resources and services, service providers may aggregate and retain anonymous user data.