CyberZone services catalogue
(subject to change)
- IMT Helpdesk
- Level one technical support to include but not limit to Accounts & Passwords
- WiFi and Smart device support
- Classrooms, Labs & Printing
- Desktop Services
- Badge and ID Printing (Temporarily facilitated by IMT)
- Educational Technology – Blackboard and PoweCampus
- Email & Collaboration – office365, exchange and SharePoint etc
- Internet & Network – WiFi, office, dorm, classroom, venues etc…
- Media & Events – AV and other related support
- Professional Services – Educational and Business Operations
- Security – CyberZone Security Operation Center (network and sas, backup etc…)
- Servers & Storage – Network Operation Center
- Software & Business Applications – all other FMU critical services both applications and infrastructure
- Voice Communications
- Web Services
