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Equipment Repairs

Equipment Repairs (PN0021)
(Approved in Cabinet June 12, 2001)

The IMT department will provide or refer repair service for all computers. Requests for repairs should be telephoned to the IMT Helpdesk at (305) 626-3191 or submitted on a Service Request form that may be faxed to 305-623-4233, hand delivered to the Helpdesk office or e-mailed to helpdesk@fmuniv.edu. The following information is required:

a) Machine type or asset tag number.

b) Machine location (building and room).

c) Contact person.

d) Office address and phone # of the contact person.

e) Description of problem or service required.

f) Specific error message, if applicable.

*Service Request forms are available from the IMT Helpdesk.